Missing REF Segment, Causing Translation Error

Inbound Map Missing REF Segment, Causing Translation Error


Scenario:

Inbound translation error occurs for inbound 850 map. This map has been in production for a couple years and nothing has changed.

Issue:

EDI trading partner is now sending an REF segment when it was never sent before.

EXTOL error message:


Segment ID REF in received data but not in map.
Segment REF in received data, but not in map at this position



EXTOL EDI Integrator (EEI) Translation Error Inbound Map Missing REF Segment screenshot

Resolution:

Update inbouind 850 map to have REF segment present.






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