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How to Check EXTOL on a Daily Basis

10th June 2015

We are commonly asked what needs to be checked in EXTOL EDI Integrator on a daily basis. Below are the areas in EEI that users can check to ensure

  • Communication Errors
  • Inbound Translation Issues
  • Outbound EDI Generation Issues
  • Functional Acknowledgement reporting

Inbound/Outbound Traffic, Translation Errors

For inbound/outbound EDI, and non-EDI traffic, users will review EXTOL Connections. EXTOL Connections can be found in:

Mailroom Menu > EXTOL Connections (option #1)

If there are any communications issues or inbound translation issues, they will be identified in EXTOL Connections

EXTOL EDI Integrator Work with Connections


Inbound EDI Translation

If there are inbound translation errors, users can goto:

Mailroom Menu > Inbound Application Data Log (option #4) 

Users only need to go to this screen if there are Translation Errors in EXTOL Connections.


EXTOL EDI Integrator Inbound Application Data Log


Outbound EDI Generation

On a daily basis, users will want to review outbound application errors. When there is an EDI generation error, users will be able to see them. 

Mailroom Menu > Outbound Application Data Log (option #9)


EXTOL EDI Integrator Outbound Application Data log


Functional Acknowledgements

On a daily basis, users will want also want to review functional acknowledgements. errors. When there is an EDI generation error, users will be able to see them.  

Mailroom Menu > Work with Interchanges (option #2)

In the example below we are checking for transactions that received a rejection 997. We are looking for any outbound documents (Sent), sent on or after 060715, and received a rejection FA (Ack status X)


EXTOL EDI Integrator Work with Interchanges for Functional Acks

Another example of checking for rejection functional acknowledgements, would be to use the Ack Status of B. The ‘B’ stands for BOTH

To see more information on EXTOL EDI Integrator


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