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How To Read FAs/997s

26th October 2016

From the Mailroom select option 2 to work with interchanges

STEP 1:

Place an S on the S/R filter and enter your desired date. Place an X on the ACK field to denote you want to see only rejected messages.

Extol EDI Integrator EEI FA Functional Acknowledgement 997

STEP 2:

Select option ‘5′ to enter the groups level on your desired message

cleo extol integrator edi eei FA 997 mailroom

STEP 3:

Select option ‘5′ to enter the message level

cleo extol integrator functional groups message level

STEP 4:

Once you are in the message level, select option ‘8′ to enter the audit view of your message

cleo extol integrator FA 997 work with messages audit view

STEP 5:

Press [F15] to view the ACK message details

cleo extol integrator edi eei 997 FA audit ack message details

STEP 6:

Note and/or copy the interchange reference of your ACK message. Keep the date and time in mind also for reference.

cleo extol integrator FA 997 ack message details

STEP 7:

Return to the work with interchange menu (option ‘2′ from mailroom) and paste or type the interchange reference form you ACK message into the Int ref field. You can identify which is the ACK because it will have an ‘N’ in the ACK field. Put a ‘5′ in the option field to enter the Groups level

cleo extol integrator eei edi FA 997 mailroom interchange

STEP 8:

Place a ‘5′ in the option field again to enter the Messages level

cleo extol integrator 997 FA eei edi messages

STEP 9:

Next, put an ‘E’ on the option field to enter the user view of the message

cleo extol integrator EDI EEI FA 997 read data

STEP 10:

This view gives a breakdown of all fields and segments within the message. As you can see here, there is a data element error in the HL03 segment

cleo extol integrator FA 997 EEI EDI display element data


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