From the Mailroom select option 2 to work with interchanges
Place an S on the S/R filter and enter your desired date. Place an X on the ACK field to denote you want to see only rejected messages.
Select option ‘5′ to enter the groups level on your desired message
Select option ‘5′ to enter the message level
Once you are in the message level, select option ‘8′ to enter the audit view of your message
Press [F15] to view the ACK message details
Note and/or copy the interchange reference of your ACK message. Keep the date and time in mind also for reference.
Return to the work with interchange menu (option ‘2′ from mailroom) and paste or type the interchange reference form you ACK message into the Int ref field. You can identify which is the ACK because it will have an ‘N’ in the ACK field. Put a ‘5′ in the option field to enter the Groups level
Place a ‘5′ in the option field again to enter the Messages level
Next, put an ‘E’ on the option field to enter the user view of the message
This view gives a breakdown of all fields and segments within the message. As you can see here, there is a data element error in the HL03 segment
By: Sean Hoppe on