SeanHoppe.com > CLEO Tips > Cleo EDI Integrator Error Resolution :: Translation Error
Error Resolution :: Translation Error
7th December 2016
Resolving an Inbound Translation Error
STEP 1
In the Extol Integrator Main Menu, select option ‘1′, Mailroom
STEP 2
In the Mailroom, select option ‘4′, Work with incoming application data log
STEP 3
In the Work with incoming application data log panel, enter the date of the error. Place an ‘M’ option on the Error to view the messages
Review the messages to determine what caused the error
As you can see, there was an unexpected PID segment in the data. So, the message class needs to be updated.
STEP 4
Press [F3] until you return to the Extol Integrator Main Menu and select option ‘5′, Mapping
STEP 5
In the Mapping Menu, select option ‘3′, Work with message classes
STEP 6
In the Work with message class panel, enter the MSG ID and MSG CLASS information from the error message into the two position fields to locate your desired message class. Place option ‘8′ on the message class to select message class functions
STEP 7
In the Select message class function panel, put a ‘2′ on Segment Map; element map
STEP 8
In the Work with message class segment map panel, place an ‘E’ to expand the segment that needs additional mapping
As you can see there is no PID segment mapped to the POC loop.
STEP 9
Press [F6] to create a new segment
Page down to locate the segment you want to map. Place the correct value for the number of expected times this segment can appear
Enter and Confirm your changes
The Work with message class segment map panel will be displayed with your new mapping changes
Once the map is updated, we will unwrap the translation error in our next post: UNWRAPPING TRANS ERRORS
By: Sean Hoppe on