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EXTOL EDI Integrator - How to Re-Generate an FA (997)

15th February 2014

There are times users need to re-create a 997 in EXTOL EDI Integrator. Below are the steps to to re-queue an FA.

STEP ONE: Goto ‘Work with Interchanges’ from Mailroom. Press [F11] to change options.

Identify Inbound EDI Interchange and place a '2’ on interchange.

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STEP TWO: Change status to 'Unwrap err’ and clear Acknowledgement, as seen below

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STEP THREE: Unwrap Interchange

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STEP FOUR (FINAL): Next time FAs are created a new FA will be created for this inbound interchange.

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For more information, on EXTOL EDI Integrator How-to/Tips


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