Sean Hoppe Consulting Group

From the Mailroom select option 2 to work with interchanges

STEP 1:

Place an S on the S/R filter and enter your desired date. Place an X on the ACK field to denote you want to see only rejected messages.

STEP 2:

Select option ‘5′ to enter the groups level on your desired message

STEP 3:

Select option ‘5′ to enter the message level

STEP 4:

Once you are in the message level, select option ‘8′ to enter the audit view of your message

STEP 5:

Press [F15] to view the ACK message details

STEP 6:

Note and/or copy the interchange reference of your ACK message. Keep the date and time in mind also for reference.

STEP 7:

Return to the work with interchange menu (option ‘2′ from mailroom) and paste or type the interchange reference form you ACK message into the Int ref field. You can identify which is the ACK because it will have an ‘N’ in the ACK field. Put a ‘5′ in the option field to enter the Groups level

STEP 8:

Place a ‘5′ in the option field again to enter the Messages level

STEP 9:

Next, put an ‘E’ on the option field to enter the user view of the message

STEP 10:

This view gives a breakdown of all fields and segments within the message. As you can see here, there is a data element error in the HL03 segment