SeanHoppe.com > About Sean Hoppe Consulting Group Cleo Services
Cleo Services
Updated: Monday, April 27th 2020
Let Us Help You Apply Best Practices
Since the release of EXTOL Business Integrator 2 in 2005, we have been educating users and showing how to apply best practices with Cleo Clarify via www.EBIThree.com and www.EBIFour.com.
As EBI 2.6 morphed into Cleo Clarify there are many more 'touch points' that need to be reviewed and addressed such as SVNs, trunks, and branches. We help users apply a best practices approach across their organization.
The Sean Hoppe Consulting Group Difference:
- No long term agreements.
- Able to implement SLA (Service Level Agreements) to help organizations meet business requirements.
- Negotiable Rates. Based on the term/length of engagement we are willing to discuss a rate that makes sense for both parties.
- Our FTEs and contractors ALL work in a single location. We are located in Pennsylvania and not dispersed throughout the U.S. or foreign countries
- Faster turn-around. We are able to dedicate more time/resources to a project.
- Use real life examples/experience to make business/IT recommendations.
- Better understanding of customer's needs. We have real world experience of not just implementations but of actual day-to-day business/B2B situations.
- We don't work just 8-5pm. We can handle any issue day/night/weekend. We are accessible any time too with no additional charge. We are just a phone call away. No need to leave messages on answering machines.
- Customers will start seeing results after day 1.
On-site Services:
- For long-term projects we provide customers the option of have a member of our group to be on-site for the project kick-off
- Reasonable on-site service rate
- What Happens When we Come On-Site at your Organization?
Off-site Services:
- During on-going projects we participate in daily/weekly conference calls. These calls facilitate knowledge transfers, up-to-the-minute updates, and forward looking planning.
- Available during business hours.
Conversions: Tie Commerce (TIE Kinetix) / TrustedLink
We can assist Cleo users looking to migrate to/from TIE Kinetix or Trusted Link. There are many Cleo users that run Tie Commerce or Trusted Link while running an Cleo solution at the same time. This is probably due to legacy decisions where nobody has decided to 'pull the trigger' and decide to consolidate into 1 solution.
Our subject matter experts can show you how to consolidate into 1 translator solution. Below are the non-Cleo solutions we work with on a daily basis.
- TIE Kinetix :: Workbench (Version 7 and earlier), spEDI*map and TIE Integrator
- GXS/OpenText :: TrustedLink System i, TrustedLink Windows
Cleo/JDEdwards Consulting Services: CLICK HERE
- Customized review/assessment of current EXTOL Set-up
- Apply Cleo/JDE best practices to EXTOL Business Integrator set-ups: rulesets, business process scripts, process flow
- Apply Cleo/JDE best practices to EXTOL EDI Integrator set-ups: maps, multi-format logicals, CL scripting, RPG(LE) programs
- Make recommendations to help end-users efficiently perform future TP-onboarding
Gentran Conversion Services
We can assist customers with researching/migrating their current Gentran EDI instances to Cleo EDI Integrator for iSeries or Cleo Clarify.
- RPG Coding - Many Gentran instances have been built up using pre/post processing via RPG. We can assist with making better sense of the code and how to best implment it within Cleo
Cleo EDI Integrator Services:
- Managed services: Let us help you manage your system on a daily basis, bring on new trading partners, mapping updates, and etc.
- Hybrid Managed services: Want us to manage your system with you. We can build solutions to help you monitor your own system.
- Customized Cleo EDI Integrator Training.
- On-demand services: Let us assist you with your projects when you need us.
Cleo Clarify Integrator Services:
- Managed services: Let us help you manage your system on a daily basis, bring on new trading partners, mapping updates, and etc.
- Hybrid Managed services: Want us to manage your system with you. We can build solutions to help you monitor your own system.
- Customized Clarify Training.
- On-demand services: Let us assist you with your projects when you need us.
By: Sean Hoppe on