Sean Hoppe Consulting Group

Below are the Cleo/EXTOL holiday support hours

• Friday, December 23rd: Limited Support
• Monday, December 26th: Limited Support
• Tuesday, December 27th thru Friday, December 30th: Normal Support hours
• Monday, January 2nd: Limited Support

Support during the holidays:

On these days, support will be available for production down issues.

Production support during off-hours

If you have a production down issue on December 23rd, 26th or January 2nd, please call the appropriate support line (listed below) and leave a brief description of the issue, along with the company name, contact name and phone number. A support engineer will contact you within the hour. Please note that support will not be monitoring pasupport@cleo.com during the holidays.

Support lines:
Cleo EEI^TM, ESX and VAN: 1.800.542.7284
Cleo Clarify^TM (EBI): 1.866.398.6524

Outside of the USA: (00) 1 570.621.7800