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HTTP 500 Internal Server Error
Scenario:
When trying to send data via EXTOL Secure the following error occured: HTTP 500 Internal Server Error
Issue:
According to W3C: A generic error message, given when an unexpected condition was encountered and no more specific message is suitable.
Response status codes beginning with the digit "5" indicate cases in which the server is aware that it has encountered an error or is otherwise incapable of performing the request
Error Message:
HTTP/1.1 500 Internal Server Error
Date: Tue, 10 Mar 2015 07:49:06 GMT
Content-Type: text/html; charset=iso-8859-1
Content-Length: 1413
Server: Jetty(6.1.8)
<html>
<head>
<meta http-equiv="Content-Type" content="text/html; charset=ISO-8859-1"/>
<title>Error 500 INTERNAL_SERVER_ERROR</title>
</head>
<body><h2>HTTP ERROR: 500</h2><pre>INTERNAL_SERVER_ERROR</pre>
<p>RequestURI=/as2</p><p><i><small><a href="http://jetty.mortbay.org/">Powered by Jetty://</a></small></i></p><br/>
<br/>
Resolution:
From EXTOL EDI Integrator: Take option #12 from "EXTOL Mailroom Screen" and re-send.
From EXTOL Business Integrator (EBI): Reprocess Data.
From EXTOL Secure (ESX): If an outbound channel is set-up, you can go into 'Sessions', right click on sessions and re-Publish error to correct Channel/Partnership.
To set-up EXTOL Secure to re-send outbound AS2 data
- How-to set-up outbound channels in EXTOL Secure
- How-to resend outbound AS2 session from EXTOL Secure
By: Sean Hoppe on